For ages 21+

hi baji Responsible Gambling — Stay Safe

Betting and casino games can be fun, but they should never become a problem. hi baji believes every player has the right to set their own limits — and supporting them in doing so is our responsibility.

Self-exclusion option
21+ age limit strictly enforced
24/7 support in Bengali

21+ age limit — no exceptions

All activities at hi baji — casino and sports betting included — are for players aged 21 and above only. This is not just a rule — it is our firm commitment to protecting every young user. Age is verified at account registration, and additional documents may be requested in cases of doubt.

If you want to keep an underage family member away from this platform, you will find detailed information on account protection in our FAQ section. Use password protection on your devices and never share your account login details.

For ages 21 and above only

Opening an account, making deposits, and playing betting or casino games at hi baji is strictly limited to people aged 21 and above. Participation by those under age is strictly prohibited and we do not compromise on this.

Tools to set your own limits

hi baji gives you several tools to manage your own gaming experience. Use them to stay in control and play responsibly.

Deposit Limit

Set a maximum deposit amount per day, week, or month. Once set, it takes a short time to come into effect, but increasing the limit requires a longer wait.

Financial control

Session time limit

Set a maximum time for each gaming session. When the set time is up, the system will automatically prompt you to take a break.

Time management

Account break

If you want to take a break for a while, you can temporarily close your account for anywhere from 24 hours to 6 weeks. No betting or casino activity will be possible during this time.

Temporary break

Self-exclusion

If you are concerned about a long-term problem, you can permanently close your account yourself. Once self-exclusion is activated, reopening the account is not easy — this is intentional by design.

Permanent protection

Betting history review

Review your own spending and playing patterns. Regularly checking your account transaction history makes it easier to spot unusual patterns.

Transparency

Contact the support team

For help setting any limit or to close your account, let hi baji's 24/7 live chat or email support team know — you can speak in Bengali.

Direct support

Recognise the warning signs of a problem

It is not always obvious when betting or casino gaming is getting out of control. Take any of the following signs seriously if you notice them in yourself.

  • Continuing to play to try to recover lost money and being unable to stop.
  • Hiding or lying to family or friends about how much you are gambling.
  • Spending money that was set aside for essential needs on gambling.
  • Feeling restless, irritable, or in a bad mood when not gambling.
  • Spending more time gambling at the expense of work, studies, or family time.
  • Placing another bet after a big loss with the thought that you will win next time.
  • Continuing to bet by taking loans or borrowing money from others.

Basic rules for healthy gambling

Betting is entertainment, not a source of income. Following the habits below keeps gambling enjoyable at all times.

  • Decide in advance how much money and time you will spend — and stick to that limit.
  • Do not play in the hope of recovering lost money — this often leads to greater losses.
  • Do not make betting decisions under the influence of alcohol or any other substance.
  • Take regular breaks during play — get up, walk around, and focus on something else.
  • Do not make betting the centre of your life; give importance to other hobbies and family time.
  • Keep track of your spending each month and check whether you are going beyond your budget.
  • Read our Terms and Conditions and bonus terms carefully so your expectations stay realistic.

Help is available

If you are experiencing a problem, you do not have to deal with it alone. hi baji's support team, your family, and professional counsellors are all there for you.

hi baji support team

hi baji's support team is available seven days a week, twenty-four hours a day, in both Bengali and English. Feel free to reach out for anything — setting limits, taking an account break, or self-exclusion.

Live chat
24/7 direct support in Bengali — the fastest option.
Email support
[email protected] — send an email for detailed requests or self-exclusion.

Family and close ones

Talking to a trusted family member or friend is often the most effective first step. Admitting a problem to them is not weakness — it is a sign of courage.

Personal support

Professional counselling

Seeking help from a mental health counsellor trained in gambling-related issues is effective. This service is available at local hospitals or clinics.

Professional service

Remember: Asking for help is a positive decision. hi baji wants every user to stay healthy and happy. You can read more about our values and commitment to users on our About Us page. It is easier to take action while the problem is still small.

Why responsible gambling matters

Betting and casino games are a form of entertainment for many people. But for a small number, they can turn into an addiction — and that addiction can have serious effects on financial, family, and mental health.

hi baji believes the enjoyment of gambling should stay within safe limits. That is why we have built tools into our platform to help you stay in control. Using these tools is not a weakness — it is the mark of a responsible player.

In accordance with our Privacy Policy, your personal information and gaming history are kept fully secure. Your conversations with the support team are also kept confidential.

Treat betting as entertainment, never as an alternative to income or a livelihood. There is no guarantee of winning on any bet — and that uncertainty is its very nature. Keeping realistic expectations makes gambling enjoyable.

Quick facts

  • Betting is for ages 21+.
  • Set your own deposit, session, and loss limits.
  • Close your account through self-exclusion.
  • Get 24/7 support in Bengali.
  • Also seek support from family and professionals.
  • Secure account on an SSL-protected platform.

Questions about responsible gambling

Contact hi baji's 24/7 live chat or email ([email protected]) and let them know you want to activate self-exclusion. The support team will complete the process quickly. Once activated, reversing this decision is not straightforward — it is designed that way intentionally.

Lowering the deposit limit takes effect immediately. However, raising the limit requires a set waiting period — this prevents decisions made in the heat of the moment. This is designed deliberately so that limits provide genuine protection.

Change your account password right away and do not share your login details with anyone. If you suspect a minor is using the account, contact live chat or email immediately — hi baji will take the necessary steps promptly.

Yes. Medical science recognises gambling addiction as a behavioural mental health condition. It is not a weakness of willpower — it occurs due to changes in the brain's reward system. Seeking professional help is effective, and there is no shame in doing so.

The minimum age to open an account and take part in any form of betting or casino activity at hi baji is 21. Age must be declared at registration, and if needed, verification is carried out using a national ID card or other documents.

A temporary break (cooling-off period) keeps the account closed for anywhere from 24 hours to a few weeks — it is a short-term measure. Self-exclusion is a longer-term or permanent arrangement, suitable for more serious problems. If the problem keeps recurring, self-exclusion is the more effective option.

Related pages

Policy

Terms and Conditions

Read the full terms for participating at hi baji.
Security

Privacy Policy

Learn how your information is kept secure.
Support

FAQ

Find answers to common questions about hi baji.
About

About Us

Learn about hi baji's goals and commitment to users.